Kirkby Stephen: 017683 71246  

Ford Video Check at Johnstone's Garage

If you bring your Ford to be serviced with us you will receive UK and European Roadside Assistance valid from the date of service for 12 months, or until the next service is due, whichever comes first. Plus, expert service from a trained technician using quality Ford parts.  Roadside Assistance

FREE 30-Point eCHECK of your vehicle letting you know about anything that may require attention in the future.

Using the latest hand-held computer technology, our trained technicians will carry out a FREE 30-point inspection of your vehicle. Our aim is to email you a video and report detailing the condition of your vehicle including items that may require attention in the future. We present this in an easy to understand report and video filmed by the trained technician working on your vehicle.

A simple traffic light system shows you exactly how safe and healthy each part of your vehicle is and any recommended upcoming replacement or repair items.

Red items
A red item means your vehicle needs urgent attention. In fact, it’s probably either illegal or unsafe to drive it in this condition, and requires immediate repair. 

Amber items
An amber lets you know there’s something wrong. Although it might not need sorting right now, it could save you time and money in the long run. 

Green items
Green means all good. You don’t need to worry about any green items at least until your next service.

We have a waiting area with FREE WIFI plus tea and coffee available on request, there is full access for Wheelchairs, Pushchairs etc. Please contact us today if you need any further information.                                                                                                                                                                                

Johnstone's Garage is authorised and regulated by the Financial Conduct Authority, FRN: 670485. All finance is subject to status and income. Written quotation on request. We act as a credit broker not a lender. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers.
It is our intention to provide a high level of service at all times. However if you have reason to make a complaint about our service you should contact Johnstone's Garage, North Road, Kirkby Stephen, Cumbria, CA17 4RP. If we are unable to resolve your complaint satisfactorily, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). Further information is available by calling the FOS on 0845 080 1800 or at