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Kirkby Stephen: 017683 71246  

Workshop Update

Workshop UPDATE


We are open for vehicle repairs, servicing, MOT’s and all other work.

Collection/delivery of vehicles can be arranged prior to your appointment.

Social distancing, wearing of PPE and good cleaning practice; to keep both our customers and staff safe.


We are adhering to Social Distancing guidelines across our Dealership.

Our Dealership is fitted with protective screens and our staff have Personal Protective Equipment at hand to help keep you safe.

We follow an extensive check list to ensure our sales vehicles are sanitised during the purchasing process

We are offering Online booking.

Key drop options.

We offer touch free payment.  Payment by card or bank transfer is preferred, using contactless up to £45.00-£100.00 limit.


Entry and exit by customers to the building is through the main door leading to the reception area.

We have hand sanitiser dispensers on entrance to the building, the showroom and fuel kiosk, which we will encourage customers and staff to use.

We have a waiting area which is sanitized on a regular basis throughout the day along with the reception area.

Our staff follow a strict routine while working on your vehicles, keys are sanitised, steering wheel covers, gloves and seat covers are used and disposed of after each vehicle leaves the workshop.

We have screens fitted in the fuel kiosk and reception area, these are there for the safety of our staff and you, our customers.

There are no entry signs into our workshop.

Again, we hope you understand the need for all these precautions, to keep our staff and customers safe.

We will keep you updated if anything changes.


Should you have any questions or would like to book your vehicle in, please contact us:


Johnstone’s Garage

North Road Kirkby Stephen Cumbria CA17 4RP

017683 71246

or book online at


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Johnstone's Garage is authorised and regulated by the Financial Conduct Authority, FRN: 670485. All finance is subject to status and income. Written quotation on request. We act as a credit broker not a lender. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers.
It is our intention to provide a high level of service at all times. However if you have reason to make a complaint about our service you should contact Johnstone's Garage, North Road, Kirkby Stephen, Cumbria, CA17 4RP. If we are unable to resolve your complaint satisfactorily, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). Further information is available by calling the FOS on 0845 080 1800 or at